After working through our 'Live Demo' and looking though our web site, you may have a few unanswered questions about Image Store Pro. Below is a selection of Frequently Asked Questions, that our customers have raised. You may view the answers to any of these questions simply by clicking on them. As new questions about Image Store Pro are raised, we will add them here.
Should your questions still not be answered, please contact us for further help, guidance or assistance.
As easy as it could ever possibly get. As soon as we receive your request we will set up your account on our servers for you, this means you have nothing to worry about. We have designed Image Store Pro so that there is no need for you to download and install any additional software onto your computer.
Simply visit our secure order form and enter your details, we'll take care of the rest.
Yes.
Your new Image Store Pro account comes with a concise user guide that covers all the features and options of your account. The user guide is provided online.
Image Store Pro has been designed specifically for people with either little or no Internet experience in mind.
Administering your account is very easy. Every feature of Image Store Pro is available to you via our straight forward web interface user menu's.
Our experience has shown that once each account is up-and-running, most of our customers have no need for further support. Everything is pretty much self explanatory. However this doesn't mean we will 'leave you in the lurch' we offer full email support 7 days a week. We believe that good after sales service is important to our clients. We'll ensure that you understand your new account fully enough to be able to operate it effectively.
Our service is run from the Internet, not on your local computer. This means that any computer that has Internet access can administer your account. This includes, Mac's, PC's and Web-TV! note: older versions of Internet Explorer and some older AOL browsers may cause you a small level of inconvenience. We recommend Microsoft Internet Explorer Version 5.0 or newer for your browser software.
There are no additional charges above the $4.95 monthly subscription fee; other than the calls made to the Internet as billed through your own telecommunications company, and the subscription to your Internet Service Provider (if applicable).
You will still need to pay the standard listing fee for placing your items at auction.
You will automatically receive any software upgrades that become available during the year.
Once you've completed our secure order form and monthly billing agreement we will then set up your account for you immediately. You will then be able to start uploading images to the Internet within minutes.
Once we have set everything up we will send you an email containing your account number and log in details. If you have any questions, or run into problems we'll be there ready to help.
Please email us using our contact form
Visit our Secure Order Form